In cases of disruption1, alternative arrangements will be put in place as soon as possible. Savers will be offered four simple ways to invest and draw on pension pots: How will this work, could it be better and what will it cost? University staff and students currently in possession of a valid bus pass season ticket issued by Oxford Bus Company, Thames Travel or Stagecoach, but unable to use it, can either apply for an extension or cancel their ticket. You can also see how many seats are available on the bus so that you’re confident there is plenty of space to travel, or if you are not time restricted you may wish to catch a later bus which is less busy. This means that Metrolink will arrange for tram tickets to be accepted on local bus or rail services, or will provide a replacement bus service running on the disrupted line(s)2. Last updated at 15:37 on 07/01/2021. The refund will also cover the whole of your season ticket, meaning that when you are back to work you will have to purchase another one. The chief executive of bus operator Stagecoach today predicted buses will bounce back from the collapse in demand during coronavirus as the government pursues a … Routes TW10, TW11 & TW12 to be merged in one bus ONLY. Grace Gausden, This is Money, adds: You will be able to get a refund but how much will depend on Greater Anglia's calculation of how many months you have left on your ticket, based on the method mentioned above. Coronavirus Update Close We know many of you will be looking for information for how lockdown will affect our services. You will also have to pay a £10 admin fee, which, while annoying, is still a minimal amount when compared to the thousands you could potentially have lost if the train firms decided not to refund you. Plan meals, try new foods and explore cuisines with tested recipes from the country's top chefs. We encourage customers to use contactless if they can, but we are still accepting cash and please use exact fare if you can. This is Money is part of the Daily Mail, Mail on Sunday & Metro media group, Get a discount code to save on your internet security, Listen to podcasts and books for less with these offers, Get the ultimate broadband and entertainment bundle, Get great deals on existing and new plans, Have a clean house and save money with these offers. Millions of people usually commute to work every day and although many will drive, those who have train, tube or bus season tickets will find themselves wondering what to do about getting a refund or delay to their ticket if they now have to work from home. County music fans gotta change their travel plans too -- the Stagecoach festival is postponing from April 24 to October 23. You will need to hold on to your paper ticket as you will be asked to tear this in half and upload a photograph in order to submit your application for a refund. 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COVID-19: Bus Service updates Due to the ongoing Covid-19 pandemic, bus services are subject to change depending on national government advice. This includes train, bus, tram and coach operators across England, Scotland, Wales and Northern Ireland. For those looking to request a refund, customers should contact whomever they purchased their tickets from. GRACE ON THE CASE: Our travel provider is taking the Mickey! City transport operators like Transport for London, Transport for Greater Manchester and Strathclyde Partnership for Transport will also offer a refund on the remainder of your season pass. Q. A spokesman for Southeastern replies: We want to do the right thing by our passengers during this difficult time, and as such we’ve removed administration fees from refunds for flexible Anytime and Off-Peak tickets. We do not write articles to promote products. Think the stock market will bounce back from the coronavirus... Holiday hell! It means I have three months of train ticket with Greater Anglia I cannot use. Season tickets can be refunded, depending on how long is left unused on them, and people should get in touch with their train company or the website from which they bought their ticket to see what they might be entitled to. See “TW8/TW9 Covid Timetable." At present, where that admin fee is in place it will still apply due to the sheer volume of tickets that could be involved. Coronavirus (COVID-19): Driver CPC card validity for lorry, bus and coach drivers. What are your rights if you've already booked... How the coronavirus has SUNK your investments? "This information is still not clear, so from Monday we will be on standby with spare buses and drivers available to run additional journeys to link students with their school where required. The 2020 Glastonbury Festival is the latest in a long list of events that have been cancelled because of coronavirus. Grant Palmer and UNO are currently running Saturday Services. (Operated by Access Travel) The firm has stopped direct services to schools and reverted to a school holiday timetable, leaving key workers with a potential transport headache. When This is Money contacted a number of the largest rail firms, most had the same response, which came from the Rail Delivery Group, a British rail industry membership body that brings together passenger and freight rail companies, Network Rail and High Speed 2. As a result of the Coronavirus outbreak there are changes to bus services in the borough. Commuters want to know whether they can get a refund or delay on their season tickets. Rail firms say that refunds are calculated in this way because a system where refunds were pro-rata over the whole period would create perverse incentives, for example, someone could buy an annual ticket, knowing they only need it for a couple of months, then ask for a refund. Can I get a refund or delay the ticket until I am back to work? I have an annual train season ticket to London from Essex which I purchased through work. However, my company has ordered all staff to work from home until June 2020. Published: 14:37 GMT, 19 March 2020 | Updated: 15:47 GMT, 19 March 2020. From furlough to the FTSE 250: What do these charts say about Britain's economy in 2021 as we head for a potential double dip recession? ... connecting Stagecoach UK local bus and tram services; ... All customers travelling with a discount will be required to present their TOTUM / NUS Extra card or pass on demand to … The way refunds to season tickets are calculated is also different to other refunds. Tickets can also be bought in advance on this website or on the Stagecoach Bus App. School bus services - includes costs and benefits. Stagecoach services and timetables are temporarily changing, you can find the revised timetable here. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. However, some train operators charge a £10 admin fee for refunds to season tickets, including Greater Anglia, your train operator. If you are going to be travelling regularly then apply for the pass and let us help you with the cost. SIMON LAMBERT on why treating ourselves in 2021 is likely to be expensive, House prices set to fall 'significantly' in the coming months as property market braces for the end of stamp duty holiday and furlough. If you have lost your South Devon College Stagecoach bus pass, this can be replaced in the Helpzone for a £5.00 fee or via the Online Shop. COVID Payments and Refunds. If a tram service … For any information relating to a donation, please email [email protected] or telephone the Magic Bus Donations Department on 022-62434848 during office hours (9 … Replacing your Travel Pass. Are we about to see a burst of big ticket inflation? A spokesman for the Rail Delivery Group replies: A spokesperson for Great Western Railway replies: Here’s how to help people impacted by Covid-19, Hut Group tycoons cash in £250m as shares surge, Brexit casts a cloud over Tesco's festive feat, Budget airline Norwegian axes long-haul network, Leveson publishes report on Boohoo supply chain, Premier Inn owner Whitbread axes 1,500 jobs, Halfords benefits from lockdown cycle boom, Put your question to our team of independent experts. The incident happened on the number 12 Stagecoach bus that travels from Gloucester to Quedgeley. That helps us fund This Is Money, and keep it free to use. Shares in bus giant Stagecoach were on a tear in November, climbing more than 60%. At the same time, Stagecoach has revealed it will have drivers and buses on standby to help children get to school on Monday. Travel Packages Available. View the latest coronavirus stats including new cases, rolling rate and case rate compared to average. ... and there are less restrictions on bus travel, we will consider making a part year pass available later on in the year at a cost that reflects the shorter time you would use it for. Route TW8 – merged with TW9 from Langton Green. A. All 2020 passes will be honored in 2021. Click here for all you need to know on how school closures will affect you in Kent. We’re following Government advice to help control the spread of Coronavirus (COVID-19) when using public transport and to help you travel safely. Reserve a furnished tent or pull up in your own RV and get ready to … Our Education Directory has everything you could possibly need! Take planning out of the Stagecoach equation by bundling festival passes with local hotel accommodations and shuttle transportation. Use your pass for admission to London's most popular attractions including Big Bus Tours London, Westminster Abbey, and much more. This has had a knock-on effect on many aspects of people's lives, including commuters, with many no longer needing to travel into their usual place of work. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. However, I now have to work from home until June 2020. If you have not received an email yet, please reference FAQS below. Q. The news is sure to be welcomed by parents at at time when many have been hit hard by the economic fallout of the fight against coronavirus. "We ask that anyone who thinks that they will have a problem travelling to school should get in touch with our customer services team as soon as possible to help us identify where service levels may need boosting.". The Safari Campground Is Back! Therefore, the amount someone would get back will depend on the specific circumstances. We understand that it has been a difficult decision to make about applying for a Travel Saver pass … "Once this is determined, we will be in touch with card holders.". (Operated by Access Travel) Route TW9 – as above. What's for dinner? A free Stagecoach termly bus pass is available to learners who: ... You’ll receive an 80% refund on approved items purchased for your course and must submit receipts, signed by your tutor, with your form. We do not allow any commercial relationship to affect our editorial independence. The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. Some links in this article may be affiliate links. October 23 passes are generally non-refundable here we pay tribute to those who died... 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