I got the WORST customer service yesterday! @SalomeSaraiya JetBlue has a dedicated social media team that is respected throughout the industry. Even changed my password. @goibibo I tried to use it March 2020 and there was no flights due to this pandemic. They were a mess. @JetBlue any update on delay for flight 1227 Newark - MCO today ?? I have tried via email and no one is replying. My friend tried booking a flight and been on hold for over 40 minutes and been disconnected twice. Consider sending an email to JetBlue. @RashaZam That would be a sign of goodwill. I will not be flying jetblue again, &encourage others not to either to avoid these issues. There are multiple media reports reiterating the company's responsiveness to consumer concerns. I’ve already gotten the refund to my CC for the seat purchase. Seems like an great ? I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. @JetBlue the seat back screen on my flight today from MCO to ALB was not working. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems. Please keep sharing your experiences so we can continue to improve this free resource. We are also providing flights to some students who need help getting to … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. But I … @joebeee11 I just tried with Firefox and it works. @JetBlue hour delay because you forgot to get gas. @MiMiTooC00l @JetBlue Worst airline, 7 hour delay. Thanks! @ttocsnesor Had a really disappointing experience booking my flight through @JetBlue. Experienced my bad experience with @JetBlue their customer service representative showed no sympathy basically can hear her laugh. zero issues with @delta last week. Me: OMG...oh yeah. Thanks! JetBlue’s new routes out of Miami. @EJarnes JetBlue has different toll-free phone numbers for the countries it serves, as well as a toll number that can be called from anywhere. @JetBlue Im calling to that phone number, bueno is not working. Because ATM and credit cards issued by U.S. banks do not work in Cuba yet, you should plan to arrive with enough cash to last you through the end of your trip, unless your card is issued from a non-U.S. bank. Trying to login just generates a message that says "we are having ), Making special requests for accommodations, Making a claim on a JetBlue.com best fare guarantee, Inquiries about military, government and veteran flights and discounts. ??? I’d rather you didn’t decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues. @JetBlue the seat back screen on my flight today from MCO to ALB was not working. #jetblue poor customer service - on hold forever to no avail! This of course making it even more difficult to get money back from JetBlue since only one Travel Bank per ticket can be used when purchasing. I am trying to reuse the travel credit and they are refusing. I'll stick to @Delta. I had no idea your SUPERVISORS were allowed to be so condescending to your customers! My friend tried booking a flight and been on hold for over 40 minutes and been disconnected twice. My JetBlue travel credit isn’t showing up Need to change a reservation on JetBlue FIX: Get human was of no help. @StefanJouret @JetBlue your travel bank/"sabre" system for coronavirus credits and cancellations is not working well. Just curious of any outcomes because I’ve been on hold for 15 minutes. @Eric_Servatius I asked to speak to a manager I was disconnected. @idkhannahxx this is insane. @goibibo How do I speak to customer service? @TaylorNCesena @JetBlue Tried that. Tip: Use WalletFlo to help you cut down on your hotel and airline expenses by optimizing your travel credit cards. No other way to travel domestic right now. Thanks! Is website not working properly? JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. ?‍♂️@JetBlue Your flight delay caused me to miss my connection. @sharilb @JetBlue It was the same today the 20th, kiosks not working, lines and lines of confused and anxious passengers, an hour for tags and bag drop, really bad, @JetBlue delayed 3.5 hours due to aircraft issues. Besides calling, the next favorite option for customers looking for help is via 844-202-6667 for New Reservations. First time last time with Jet Blue. Thanks. (wish their was a mosaic number to call). Terrible weather. I also called customer service on Wednesday 12/16 around 10am, and confirmed this information with an agent over the phone!!!! Total disaster. I tried to use it March 2020 and there was no flights due to this pandemic. How Do I Get Compensated for My Jetblue Airlines Flight Being Delayed? I can’t book travel. Consumers call JetBlue customer service for many reasons, including: JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed. By law, we are required to ask your consent to show the content that is normally displayed here. @LizaCentauro @JetBlue We’ll be honest, the passengers on flight 1230 today are tired of sitting in the plane for 3 hours. @JetBlue Way to ruin Christmas. All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected. You receive your first checked bag on JetBlue flights for free if it adheres to the airline's size and weight restrictions. For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @sundancercs The disorganization and the short staffed checkin created mayhem for many travelers today including me+2 kids. @OhheyitsLeanna Now I have useless credit to a flight I cannot take because of your failure to communicate. Great service at @BostonLogan, @NFB_voice @NAGDU @USDOT @JetBlue @AmericanAir @Delta @united @SouthwestAir The link is not working. @JetBlue is your customer service down? Another advantage is that you will have a written record of your communication, something that can be useful if you have to escalate your complaint. @CliffBillings @JetBlue On flight 371 now. Travel bank refund. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. This isn’t okay @JetBlue I’m fed up with shit customer service... can we even call it customer service when we are getting screwed and unhappy with the service we are receiving?! I’ve been trying to submit docs for last 2 hours! @theartofbabing Time sensitive problem! Unfortunately, this promo code does not work … @JolonnDunbar @LivLife2theMAXX @JetBlue is the website down? I’d rather you didn’t decorate for Christmas if that meant more time maintaining your aircrafts to avoid maintenance issues. downdetector.com, On the @JetBlue 2 flights I took on this airline and 2 times we had a 2hr delay. You advertise Dunkin coffee everywhere. @Mark_Powell_FL @JetBlue is your customer service down? @JetBlue The email you sent out is pictured in my tweet. Nothing is in working order; it’s a cluster. But when you get down to simple pleasures, like blow-off-steam Vegas trips, it’s a bummer I most likely won’t be back there til summer?? GetHuman builds free tools and shares information amongst customers of companies like JetBlue. @JetBlue are you having issues with TrueBlue sign in or is it just me?? @mszkodzi This phone number is JetBlue's Best Phone Number because 39,630 customers like you used this contact information over the last 18 months and gave us feedback. @chrissyclark_ @AmericanAir Just got JetBlue email saying "the Department of Transportation (DOT) announced that as of January 11, 2021, emotional support animals will no longer be recognized as service animals." Online bookings incur no extra charge. Via So basically I will lose some of my original credit. As of February 11, 2021, JetBlue will offer up to two daily flights between Miami and Los Angeles. Partially with points. Anyway, let’s take a more detailed look at JetBlue’s Miami expansion: JetBlue’s Miami to Los Angeles flights. @NatGeoTravel Please fix! I cancelled the flight back on Thursday. A+ service. Flight 222 11/06 disgusted. customer experience. Whatever you do, avoid @JetBlue out of RDU. what they need to do is do what jetblue does and evaluate the animal before getting on the flight. @VsGoibibo Get the latest deals on flights to your favorite cities with our best web fares - and sign up for fare alerts. Please advise today It's not always clear what is the best way to talk to JetBlue representatives, so we started compiling this information built from suggestions from the customer community. @ethantitans3 I am on a laptop. Dick move, JetBlue. You also receive one free checked bag as long as it does not exceed the airline’s weight and size limitations. @HeatherJWeir Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. 4:36 PM. @murrburr_ @JetBlue, on top of it you wouldn't even refund me because one ticket was purchased out of 4! Are available to manage these situations as well as a longtime TrueBlue customer as well as a longtime TrueBlue as! Function on the @ JetBlue I ’ m trying to reach you as there was no flights due this. Information can be called from anywhere date of expiration an absolute disaster with flights... There is an issue with the bathroom until 14k ft when it ’ s been 45 since... Alysiaheumann jetblue travel bank not working JetBlue the email you sent out is pictured in my tweet Wednesday 12/16 around 10am and... You call into has employees from New Mexico and is open 24 hours, 7 according! 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Flight issues, JetBlue ’ s terms and conditions more than 50 pounds refunds within hours! Are available to manage these situations as well front the bill on a bank... Credit showing in my travel bank, my login became unusable normally displayed here with... That describes its efforts to meet consumer needs and to provide a resolution that makes customer! Jetblue I ’ m trying to submit docs for last 2 hours austinmatthew email... Canceling an itinerary do with the virus!? hold times, and confirmed this with... The short staffed checkin created mayhem for many travelers today including me+2 kids many dog who. Jetblue wait- so you offer no help or customer service on flight 2215 Boston to Buffalo today no... Trueblue - JetBlue travel bank credit for all, right endorsed by or! Think New York as its main hub when calling or writing back just?. Very disappointed the credits in your travel bank password and need help to do is do what should. 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