✗ He is very composed but he displays a poor attitude that must be improved. ✓ He understands clearly that to complete the projects is a team effort. ✓ He can be counted upon to act honorably in all situations. ✗ He is unable to keep confidential information private. ✗ He has poor abilities to establish priorities and courses of action for himself. ✗ He is continually searching for ways to improve. His commitment to punctuality and attendance has contributed greatly to our team’s overall success. ✗ He often attempts to leave the workplace early. ✗ He has a tendency to blame others for problems or poor results. ✗ He is easily demotivated if things fail to perform as well as expected. ✗ He has difficulties in understanding the strategy of the company or narrating a conceptual ideal to managers. Interpersonal Skills Performance Appraisal Phrases Positive has a knack for making people feel important when she speaks with them. He stands firm and the situation does not affect his attitude. ✗ His customers always give him low marks in the customer satisfaction surveys. ✗ He is a team member with advanced creative thinking. ✗ He needs to share department and corporate goals in a more timely and complete manner. ✓ He has never complained about his job or his colleagues. He ensures those goals are all met on time. ✓ He encourages employees to take responsibility for their performances. ✗ He has created democratic and equal relationships with his employees but he should have been more demanding. ✗ He is never willing work overtime even if the jobs requires it. ✗ He does not arrive on time in the morning and then leaves at his normally scheduled exit time. 3) Respects others by arriving at work and at meetings on time. ✓ He proactively shares progress towards goals. He does not retain the important information required to perform his job well. I look forward to participating in more of his experiments in the future. ✗ He always has issues when he has to deal with tasks alone. ✓ He learns from conflict and makes appropriate changes. ✗ He is unable to separate his work and personal life. The following examples not only relate to teamwork but also relationship-building , peer-relationships , motivating , building enthusiasm , … ✓ He ensures his staff understand their job responsibilities. He handles difficult situations with customers very well. ✓ He is an excellent team member. ✓ He isn’t only concerned about himself and continually contributes to the success of those around him. ✗ He meets difficulty when working with a team he is to performing as an individual. ✓ He constantly pursues new learning and training opportunities. ✗ He finds it difficult to plan an action without instruction. ✗ He is reluctant to take responsibility for self-development. ✗ He is brisk with his directions and crude with his feedback. Is calm under pressure 5. ✗ He doesn’t pay attention to the details of the tasks he is assigned. ✓ He works well with customers. ✗ He violates company standards and expectations regarding employee integrity. He creates an environment that empowers mutual trust. ✓ He clearly enjoys the people related aspects of the business. ✗ His professional growth seems to have halted. ✗ He cannot commit his team towards the organization’s goals. ✓ We rely on him when we need to implement new technology. He consistently performs at or above expectations. ✓ He maintains positive work relationships. He makes people feel great when being in a team with him. He has a very strong personality and this has caused a rift on our team. ✓ He is always willing to take a risk with learning opportunities. ✓ His cheerful attitude makes others feel good when he’s around. He didn’t focus on coordinating them toward one common goal. ✓ He always seeks ways to enhance his abilities and better himself. ✓ He can find timely solution to any problem quickly and effectively. ✓ He understands how to listen to customers and find out the details which make a big difference when dealing with our clients. ✓ He distributes resources in an appropriate manner depending on the priority of assignments. ✗ He is not reliable for his effort and does not demonstrate a willingness to do whatever it takes to get the job accomplished. ✓ His knowledge of his job surpasses the required level. ✓ He takes responsibility for the performance of his staff members. We are fortunate to him on our team. ✗ He fails to ensure his work complies with the relevant quality standards. ✗ He makes big decisions without the approval of all respective parties. ✗ He blames others for problems too often. ✗ He demonstrates a desire to avoid working with others. ✓ He is always enthusiastic and helps motivate team other members. ✗ He fails to achieve the goals because he doesn’t delegate to his staff effectively. He quickly turned the team around to one of our best performers. ✗ He exaggerates the seriousness of problems. He does not mind studying anything relating to the job. ✓ He reports necessary information to his coworkers. ✓ He can remain calm and cool-headed when dealing with problems. I appreciate his participation in the conference. His staff reward his expectations in their performances. ✓ There are many times we have tasks that absolutely must be completed by a given time. 2) Prompt and on time for the start of each workday. ✗ He has trouble doing his tasks without help or supervision. Provides strong evidence of achieving x,y or z specific task or accomplishment. ✓ He recognizes staff for a job well done. ✓ He is a skilled negotiator who follows corporate rules and studied techniques. ✓ His schedule shows no issues and his good attendance is within the standard policy. ✗ He has a very strong personality and this has caused a rift on our team. ✓ He begins each day revitalized and ready for any challenges he may face. ✓ He organizes and gives direction, guidance and feedback to his subordinates and colleagues. ✗ He does not communicate effectively and clearly. He never fails to impress. ✗He does not excel at activities which require a high degree of flexibility. ✓ He possesses appropriate the expertise to perform his job at a highly professional level. ✓ He maintains a calm and composed demeanor under stressful situations. He maintains an incredible posture and focuses on the positives when solving problems. He is very good at dealing with irate customers in a calm and rational manner. ✗ He is not flexible enough to create new ideas when needed. ✓ His high standards of ethics are shown through all of his work on a daily basis. ✓ He is very studious. ✗ He rarely achieves goals due to his inability to assign the right duties to the right person. ✓ His natural ability to work with people is a great asset to our team. We look forward to continued value from that participation. ✓ He provides clear instructions and expectations. ✓ He designs action plans and deadlines needed for each subordinate to accomplish their tasks. ✓ He arrives at work punctually and ready to begin and returns from breaks on time. ✓ He is not afraid to respond to complex issues and provide recommendations to all levels of management. ✓ He shares his knowledge with coworkers. This is a systematic process of evaluating an individual’s performance and productivity with regards to the organizational objectives and criteria. ✓ He fully satisfies the company’s expectations. ✓ He always keeps appointments and returns calls. ✓ He promotes cooperation throughout the organization very well. The products he achieved are always planned in advance and good quality. ✗ He only concerns himself with the achievement of each individual without considering what team will gain if they work together. ✗ He tries to rationalize his less-than-meritorious behaviors. Workplace performance appraisals and reviews can often be challenging for managers and supervisors. ✓ He responds to change ensuring it is implemented in a positive way to enhance the success of the business. ✓ His investigative skills has provided a key resource for a team focused on solving glitches. ✓ He gives of himself to make sure the job is well done. ✓ He is an active and focused listener. This is the third in a series of five AMA Playbook blogs that will help you with your performance management by redefining your company’s expectations of its employees as outlined in your annual performance review template. He attempts to unacceptably modify the script. He ensures the achievement of the goals as planned. Gender. ✗ He holds on to too much and does not delegate to his team effectively. ✗ He is a capable manager but he is unable to influence people like a true leader. He feels confused when setting goals and leading his team forward. I will definitely participate again in one of his sessions. He spends too much time performing his assignments without a proper plan. ✓ He demonstrates the highest levels of integrity in all his dealings with employees. He believes his employees are should accept all responsibility for deadlines, objectives and results. ✓ He accepts constructive criticism positively. ✓ He cannot afford to disappoint his client. ✗ He demonstrates a lack of interest in contributing creative or innovative ideas. ✗ He consistently passes challenging issues to others instead of tackling them himself. ✗ He is not adept at documenting verbal communication. He always challenges himself to perform tasks to the best possible standard. ✓ He is not afraid to take calculated risks to make things work better. ✗ He frequently presents a superior attitude toward coworkers. His conduct is as proper and formal as his appearance. ✗ He rarely achieves his monthly performance targets. ✓ He always assists coworkers that are having difficulty with their tasks. He would be an asset to any team on which he participates. ✓ He creates healthy dialogue to help the bring about the best solution. ✓ His most special quality is his positive attitude. I look forward to benefiting from his participation again in the very near future. ✓ He has a high sense of responsibility to his job. ✓ He understands how to listen to customers. ✓ He displays exemplary behavior in every aspect of his work. ✗ He meets the letter of the law but frequently fails to respect the spirit as far as our ethics policy is concerned. ✓ He is a flexible manager and always tries to understand and respect his employees’ situations. ✓ His spoken communication was well-organized, courteous, and effective. He should develop his troubleshooting ability and develop his career. ✓ He is the group leader and allocates appropriate tasks to his teammates. ✗ He took several more personal days than permitted. ✓ He is highly regarded for his integrity both within and outside the company. ✓ He handles projects conscientiously from start to finish. ✗ He has not joined the group even after being required to. ✓ He is able to grasp complex technical concepts. ✗ He has little understanding of the competitive business landscape. ✗ He tries to clients’ questions immediately but neglects direct professional duties in the process. ✓ He builds trust and works with integrity. ✓ He Is fact-based, and refuses to accept emotional arguments when making a decision. These issues could be detrimental to the performance of the department and should be the focus of the next few months. He assigns suitable duties to each of them. For leadership, phrases might include "responsiveness," "decisiveness" and "delegating." ✗ He is ineffective at setting achievable goals. ✗ He is unaware of his job requirements. ✓ He knows how to prioritize short-term and long-term goals. 5) Never been a no call, no show employee. He resolves difficult situations in an amazing manner. ✗ His team feels discouraged as he often “shoots down” creative ideas without any explanation. ✓ He shows significant interest in the project and he constantly generates new ideas. ✓ He strives to find new challenges that will expand his experience. ✓ He responds to any issue very quickly. ✗ He tends to complain about a lack of resources and personnel instead of making do with what he has. ✓ He can be counted on to carry out assignments with careful follow-through and follow-up. It takes too much working time. This causes problems when an untested or unexamined idea is moved forward too quickly. ✓ His project teams always applaud the way she communicates ideas, requirements and changes. ✓ He respects other peoples’ time and priorities. ✗ He sends mixed signals to his team regarding goals and day-to-day activities. ✗ He is not effective at leading her team to high performance. He never abuses any company benefits for personal purposes. ✓ He adheres to company policy when scheduling time off. ✓ He has a creative touch in a sometimes monotonous role within our team. ✗ He does not understand how to set team goals and manage his team to achieve them. ✓ He meets deadlines without needing to be reminded. ✓ He acknowledges and recognizes any proposal for change. ✗ He doesn’t want to share his knowledge in relation to the job with others. ✗ He easily loses focus when facing a complex situation. ✓ He is like good software that offers seamless backward compatibility. ✓ He is an accomplished technician who understands our systems and processes. ✗ He does not understand the core basics of the job. He should think beyond the manuals, and troubleshoot technical issues which are not documented. Overlooks key requirements of the most difficult situations any real interest in contributing creative or innovative,! 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