The changes to My Aged Care will make it easier for people to access aged care services. 46, 48 Step Five: Enter information in each of the mandatory fields (include consents). This video provides an overview of how to manage support plan reviews through the My Aged Care Assessor Portal. You will be directed to the Client Details page to enter further information. Step Two: Enter information about the recommendation for further assessment, and select Save to plan. People seeking access to aged care services will have a client record created by My Aged Care contact centre staff. There is a list of things you should try to capture to assist you. Step Four: The page will be expanded to allow you to record the type of documentation sighted, and the date that you performed the wallet check. To finalise the support plan and send referrals for service or to waitlist, you need to upload the assessment to the My Aged Care assessor portal. The review date will be displayed on the support plan. This video provides an overview of how to access aged care services under a Home Care Package. %PDF-1.5 You can direct people to the My Aged Care contact centre in the following ways: Provide the person with the My Aged Care contact centre phone number ( ) Send an Inbound referral (accessed from myagedcare.gov.au) requesting that contact centre staff call the person Send a fax with information about the person. 3 0 obj A plan developed by the RAS or ACAT with the client. If you select Other, a free text box will allow you to record the reason. Step One: Select Goals & recommendations. 4 Who is the Dataweave Identity Hub service desk? Service Providers can check the approval status for a client on the My Aged Care Provider Portal or Aged Care Online Claiming (ACOC). Step Six: Once the representative has been added, they will appear on the Client details tab. If you require further information about how to nominate your Organisation Administrator, please the Department at Where can you go for more information? Pinnacle Community Services Policies 2014. If you affirm, click, Lync Online Deployment Guide. 147, 149 The confirmation box displays a list of mandatory questions that are incomplete or invalid. The, To make this website work, we log user data and share it with processors. The My Aged Care system enables a representative to be classified as Regular or Authorised. The My Aged Care service provider and assessor helpline (1800 836 799) will be available from 30 March 2015 to assist with enquiries relating to the My Aged Care system and provide technical support. No part of this publication may be reproduced or transmitted in any form or by any means, electronic. 51, 53 Step Four: The page will be expanded to allow you to record the type of documentation sighted, and the date that you performed the wallet check. The app gives assessors access to a subset of functionality from the assessor portal, including the ability to perform an assessment using a version of the National Screening and Assessment Form (NSAF) and create a preliminary Support Plan. Information will only pre-populate into the NSAF where the previous assessment event has been marked as completed i.e. You will be able to add information about the client and undertake an assessment. Table of Contents Overview... 5 System Requirements... 5 Storage Place Interfaces... 5 Getting Started... 6 Using. Step Two: A Welcome page will display. You will also need to indicate a representative type : Financial, Care, or Financial and Care. 83, 85 Depending on the service selected, a location search may either be region/area based (e.g. To reject a referral follow the steps below. Getting started... 4 3. 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